Who we are:
Our website address is: https://healthbounded.com.
Introduction:
This privacy policy explains:
1. The types of information collected by Health Bounded and its partners through the Services and the purposes for which we use it.
2. How Health Bounded collects, stores, and shares your information.
3. Your rights with respect to such information collection
Your access to and use of the Services is subject to Health Bounded’s Terms of Use (the “Terms”). Any capitalized terms used, but not defined, in this Privacy Policy have the meanings provided in the Terms.
BY INSTALLING, USING, REGISTERING TO, OR OTHERWISE ACCESSING ANY SERVICES, YOU AGREE TO THIS PRIVACY POLICY AND CONSENT TO THE COLLECTION, USE, AND PROCESSING OF YOUR PERSONAL DATA IN ACCORDANCE WITH THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT VISIT, INSTALL, USE, REGISTER TO, OR OTHERWISE ACCESS ANY SERVICES.
Personal Information: “Personal Information” is information that can be used either directly or indirectly to identify an individual (you). Examples include name, email address, physical address, Internet protocol (IP) address, mobile ad ID, and your interactions with the Websites that are connected to other identifying information, such as name, email address, physical address, and Internet protocol IP address.
WHAT KINDS OF INFORMATION DO WE COLLECT?
We receive information from or about you depending on the nature of your interaction with our Services.
Information you provide to us:
You may provide us with information in several ways, including:
- Registering/Signing Up in the Services: When you choose to sign up for newsletters, sign up for an account, on our Services.
- Using our Products: When you search for and schedule medical care.
- Transactions with the Services: When you submit an opinion or comment through the Services, contact us, or register for more information regarding products or services.
- Promotions: From time to time, Health Bounded may offer promotions, such as surveys or sweepstakes, on the Services, for which we need Personal Information to administer.
- Apps: When you download and use our Apps.
The Personal Information that you provide may include your name, email address, physical address, birth date, gender, zip/city, marital status and health information (diagnosis, when you were diagnosed, what medications you’re taking, or what type of care you’re looking for).
Information we collect about you:
When you use our Services, we may automatically collect information, when:
- Social Media and Sharing: If you share an article or post a comment or other content with a friend/contact.
- Device Information: we collect information from or about the computers, phones, or other devices where you install or access our Services, depending on the permissions you’ve granted.
- Data Analytics: Web analytics services, including third-party services such as Google Analytics, collect information about how visitors use our Websites, on both an individual and aggregated basis (click here for more information about Google Analytics).
- Marketing: we, and our marketing partners, collect information indicating an interest in particular subject matter.
The personal information we collect, when you use our Websites and Apps, typically includes attributes such as the operating system, hardware version, device settings, device identifiers, connection information (e.g. ISP), browser type, language and time zone, mobile phone number, mobile ad ID, and IP address; social signals (including, the friends/contacts content has been shared with); and, Website use information, such as pages viewed, interactions, dwell time, and navigation.
In addition to other rights detailed below, you may choose to install the Google Analytics Opt-Out Browser Add-on to opt out of Google Analytics data collection.
Information we receive from other sources:
In order to continue to provide the Services free of charge, we are supported by advertisers and other partners. As part of our advertising and partnerships, we work closely with third parties (for example, business partners, advertising networks, analytics providers and search information providers) and may receive information about you from them.
This could include demographic information, information about your likely interests based on your web browsing, and information about your interactions with advertisements delivered by our partners.
We may combine this information with other information you have provided to us or which we collected about you.
For more information on how to review or update your data preferences, please review the “YOUR RIGHTS, YOUR CHOICE, YOUR SECURITY” section below.
Cookies and Tracking Technologies:
With appropriate consent, we use cookies (and similar technologies) to help us collect, analyze, improve, secure, and market our Websites and Services, and to support functionality which enhances your browsing experience. You can read more about how and why we use cookies in our Cookies Policy (below).
HOW DO WE USE YOUR INFORMATION?
We use personal information about you in connection with the following purposes:
To Provide and Enhance the Services: We use the information we collect to deliver and enhance our services, including ensuring our content is presented in the most effective manner for your device, to personalize features and content and make suggestions for you on our Services.
Transactions: We use your Personal Information to process your transactions, to send you confirmations, to respond to your requests, and for any related communications.
Retargeting: We use your information to allow us or third parties to deliver advertisements based on your interests on our Websites, affiliated websites or third-party sites. Our retargeting activities abide by the NAI code of conduct.
Marketing: We use the information we have to improve our advertising systems so we can show you relevant interest-based advertising and measure the effectiveness and reach of advertisements and services. We may use your Personal Information for other marketing and market research purposes to learn more about our users. We will only contact you for direct marketing purposes in accordance with applicable laws. You may opt out of our use of your Personal Information for marketing, market research, or direct marketing purposes at any time by sending a rights request as set forth in the “Your Rights” section below. Occasionally, comments may be anonymized and used in marketing materials.
Analytics: We may store details of your visits to our Websites and your electronic interactions with any emails that we send to you (“Usage Data”) under a pseudonym (i.e. not under your name but under an ID number), including the pages you visited and services you used. We use such Usage Data to help us learn more about our users’ preferences, to be able to tailor our Websites according to your interests and preferences, to help us address problems with and improve our site design, products, and services; to analyze trends and statistics; and to present content in the clearest and most friendly manner for you.
To Communicate with You: We use your information to send you marketing communications, communicate with you about our Services, and let you know about changes to our policies and Terms. We also use your information to respond to you when you contact us. In our Apps, we send you push notifications from time to time in order to update you about any events or promotions that we may be running. The Apps may also ask for your permission to access your camera and your photos. If you no longer wish to receive these types of communications, or if you’ve initially agreed for the application to access your camera and photos and you would like to stop the Apps from accessing them, you may turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.
Other Reasons: We may use and collect Personal Information for other legitimate purposes associated with protecting your interests, our interests and those of third parties, including, keeping our services safe and secure, complying with the law, and when obtaining professional advice (for example, from lawyers).
HOW AND WHEN DO WE SHARE OR DISCLOSE YOUR INFORMATION?
To Enhance Our Services: We may share your information with third parties who provide services on our behalf to help with our business activities such as ad technology providers, authentication services, email service providers, data analyzers, and business intelligence providers for the purpose of enhancing our products and services. These companies are authorized to use your personal information only as necessary to provide these services to us. These third parties currently may include: Acxiom, Adbridg, Amazon, Amobee, AppNexus/Xandr, ComScore, Criteo, DistrictM, DoubleVerify, Facebook, Google, GumGum, Index Exchange, Integral Ad Science (IAS), IQVIA, J&J, LiveIntent, LiveRamp, Media.net, Nativo, Neustar, Nielsen, Oath/Verizon, Oracle, OpenX, Pinterest, PX, Rubicon Project, Sailthru, SendBird, Taboola, Teads, The TradeDesk, TripleLift, Twitter, Wunderman, Yieldbot.
Third-Party Marketing: We provide advertisers with reports about the kinds of people seeing their ads and how their ads are performing, but we don’t share information that personally identifies you (information such as your name or email address that by itself can be used to contact you or identifies who you are) unless you give us permission. We may request to share your information (including email address) with third-party business partners to provide you with information about and enroll you in clinical trials. In these situations and before sharing your information for these purposes, you will receive a just-in-time notice of the proposed sharing, and we will obtain your consent, or opt in, to such sharing. If you do not opt in, we will not share your information for these purposes.
Third-Party Services: When you interact with a third-party advertiser in our Services, the content creator or advertiser can receive information you share with them, as well as the information needed to complete the transaction, including medical information and contact details.
Asset Sale: We may transfer your Personal Information to a third party in the event of a transfer of all or some of our assets to a third party, provided that the third party agrees to adhere to terms similar to those of this Privacy Policy. Where required by applicable law, we will provide you with an opportunity to reject the transfer of your Personal Information in such cases.
Legal Requirements: We may access, preserve, and share your information in response to a legal request if we have a good faith belief that the law requires us to do so. We may also access, preserve, and share information when we have a good faith belief it is necessary to detect, prevent, and address fraud and other illegal activity; to protect ourselves, you, and others, including as part of investigations; or to prevent death or imminent bodily harm.
Online Marketing: As described above, we may use, and when appropriate, disclose your Personal Information for marketing and market research purposes to learn more about our users and offer and improve our Services. We will only contact you for direct marketing purposes in accordance with applicable laws. You may opt out of our use of your Personal Information for marketing, market research, or direct marketing purposes at any time as set forth below.
Aggregated Data: We may disclose aggregated, non-personal information about Website users without restriction. We also may share information that has been “hashed” with certain third-party partners. “Hashed” information is information that has been converted to an anonymized string of characters in an effort to prevent third parties from unscrambling the anonymized string of characters to recover the underlying information. To opt out of our sharing of “hashed” information, please click here.
Find Care: When you use the Find Care product, we will neither share your personal information with the Health Bounded Family of Websites and Apps, nor will we share or disclose your personal information for Third-Party Marketing.
Embedded content from other websites:
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
HOW LONG DO WE RETAIN DATA?
We keep your Personal Information for as long as is necessary for the purposes for which it is processed. These periods vary depending on the nature of the information and your interactions with us.
When the purposes for which we processed your Personal Information have concluded, we will either permanently delete or destroy the relevant Personal Information or anonymize it, in a manner that ensures individuals are no longer identifiable.
Cookie Policy:
Cookies on our services:
When you use our Services, you may receive cookies or other similar technologies such as pixel tags from us and the third parties that collect information on our Services. We use cookies to determine that we give you a high-quality experience on our Services. We use session cookies that expire at the end of a browser session (from when a user opens the browser window to when they exit the browser) and persistent cookies that remain on your hard drive until you erase them or they expire. How long a persistent cookie remains on your browser depends on how long the visited website has programmed the cookie to last or they can be stored for longer. If you access our Services from your mobile device, we may collect unique user ID, cell phone model, operating system, and carrier. Gathering your information helps us ensure our website and other services work correctly and support our customer analytic efforts.
We also use cookies to show you advertising that is relevant to your interests. We may share your information with third parties who provide services on our behalf to help with our business activities such as ad technology providers, authentication services, email service providers, data analyzers, and business intelligence providers for the purpose of enhancing our products and services. These companies are authorized to use your information only as necessary to provide these services to us. These third parties include but are not limited to: Acxiom, Adbridg, Amazon, Amobee, AppNexus/Xandr, ComScore, Criteo, DistrictM, DoubleVerify, Facebook, Google, GumGum, Index Exchange, Integral Ad Science (IAS), IQVIA, J&J, LiveIntent, LiveRamp, Media.net, Nativo, Neustar, Nielsen, Oath/Verizon, Oracle, OpenX, Pinterest, PX, Rubicon Project, Sailthru, SendBird, Taboola, Teads, The TradeDesk, TripleLift, Twitter, Wunderman, Yieldbot.
We also may share information that has been “hashed” with certain third-party partners. “Hashed” information is information that has been converted to an anonymized string of characters in an effort to prevent third parties from unscrambling the anonymized string of characters to recover the underlying information. To opt out of our sharing of “hashed” information, please click here.
However, if you prefer, you can change your cookie settings. Some browsers have options that allow the visitor to control whether the browser will accept cookies, reject cookies, or notify the visitor each time a cookie is sent. You may elect to reject cookies by adjusting your settings, but doing so will limit the range of features available to you on our Services and other major websites that use cookies.
To opt out of interest-based advertising across browsers and devices, please opt out through the Digital Advertising Alliance website and also through the settings within the mobile app or your mobile device. Your opt-out choice may apply only to the browser or device you are using when you opt out, so you should opt out on each of your browsers and devices if you want to disable all cross-device linking for interest-based advertising. If you opt out, you will still receive ads but they may not be as relevant to you and your interests.
Our Services also occasionally use “local shared objects” (also known as “Flash cookies”). Like browser cookies, Flash cookies may be used for coordinating content delivery, website functionality, maintaining preferences, advertising, or analytics. Unlike browser cookies, “Flash cookies” are not stored in the browser. You may be able to manage these Flash cookies by visiting the Adobe website.
In the EEA/UK, we are a registered Consent Management Platform (CMP) with IAB Europe and are compliant under the Transparency & Consent Framework. This framework allows us to communicate your consent choice regarding the cookies on our Services to any third-party vendor participating in the framework.
Categories of cookies used on our Services (except for UK, EU, and EEA):
1. Essential: These cookies enable you to use our Services. These cookies are essential to enable you to browse our Services and use certain features. Disabling them may prevent you from using certain parts of the Services. Without these cookies, services such as shopping activity and paying activity cannot be provided. These cookies also help keep our Services safe and secure.
2. Information Storage and Access: The storage of information, or access to information that is already stored, on your device such as advertising identifiers, device identifiers, cookies, and similar technologies.
3. Personalization: The collection and processing of information about your use of this service to subsequently personalise advertising and/or content for you in other contexts, such as on other websites or apps, over time. Typically, the content of the site or app is used to make inferences about your interests, which inform future selection of advertising and/or content.
4. Ad Selection, Delivery, and Reporting: The collection of information, and combination with previously collected information, to select and deliver advertisements for you, and to measure the delivery and effectiveness of such advertisements. This includes using previously collected information about your interests to select ads, processing data about what advertisements were shown, how often they were shown, when and where they were shown, and whether you took any action related to the advertisement, including for example clicking an ad or making a purchase. This does not include Personalisation, which is the collection and processing of information about your use of this service to subsequently personalise advertising and/or content for you in other contexts, such as websites or apps, over time.
5. Content Selection, Delivery, and Reporting: The collection of information, and combination with previously collected information, to select and deliver content for you, and to measure the delivery and effectiveness of such content. This includes using previously collected information about your interests to select content, processing data about what content was shown, how often or how long it was shown, when and where it was shown, and whether the you took any action related to the content, including for example clicking on content. This does not include personalisation, which is the collection and processing of information about your use of this service to subsequently personalise content and/or advertising for you in other contexts, such as websites or apps, over time.
6. Measurement: The collection of information about your use of the content, and combination with previously collected information, used to measure, understand, and report on your usage of the service. This does not include personalisation, the collection of information about your use of this service to subsequently personalise content and/or advertising for you in other contexts, i.e. on other services, such as websites or apps, over time.
Categories of cookies used on our Services (in UK, EU, and EEA):
1. Store and/or access information on a device: Cookies, device identifiers, or other information can be stored or accessed on your device for the purposes presented to you.
2. Select basic ads:Ads can be shown to you based on the content you’re viewing, the app you’re using, your approximate location, or your device type.
3. Create a personalised ads profile: A profile can be built about you and your interests to show you personalised ads that are relevant to you.
4. Select personalised ads: Personalised ads can be shown to you based on a profile about ads that are relevant to you.
5. Create a personalised content profile: A profile can be built about you and your interests to show you personalised content that is relevant to you.
6. Select personalised content: Personalised content can be shown to you based on a profile about you.
7. Measure ad performance: The performance and effectiveness of ads that you see or interact with can be measured.
8. Measure content performance: The performance and effectiveness of content that you see or interact with can be measured. be measured.
9. Apply market research to generate audience insights: Market research can be used to learn more about the audiences who visit sites/apps and view ads.
10. Develop and improve products: Your data can be used to improve existing systems and software, and to develop new products.
11. Ensure security, prevent fraud, and debug: Your data can be used to monitor for and prevent fraudulent activity, and ensure systems and processes work properly and securely.
12. Technically deliver ads or content: Your device can receive and send information that allows you to see and interact with ads and content
13. Match and combine offline data sources: Data from offline data sources can be combined with your online activity in support of one or more purposes.
14. Link different devices: Different devices can be determined as belonging to you or your household in support of one or more of purposes.
15. Receive and use automatically-sent device characteristics for identification: Your device might be distinguished from other devices based on information it automatically sends, such as IP address or browser type.
What rights you have over your data:
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.